We want you to love your Y2K products! If something isn’t perfect, returns and exchanges are quick and simple — just follow the guidelines below. 

RETURNS & EXCHANGES

Please review the following guidelines before completing your purchase. These policies explain eligibility, return conditions, and the procedures for requesting assistance after delivery.

U.S. ORDERS

Store Credit Returns

Eligible items may be returned for store credit within 6 days of delivery.

A $8.99 processing fee will be deducted from the store credit issued.

EXCHANGES

Exchange requests must be submitted within 6 days of delivery. A $12.99 handling fee applies to approved exchanges to cover processing, repackaging, and restocking.

All returned merchandise is subject to inspection. Items that do not meet our eligibility requirements will be declined, and the customer will be responsible for return shipping if they wish to have the merchandise sent back.

INTERNATIONAL ORDERS

Purchases shipped outside the United States are considered final sale.

International returns and exchanges are not currently available.

RETURN ELIGIBILITY

To qualify for a return or exchange, merchandise must meet all of the following conditions:

• Unused, unworn, and unwashed
• Free from stains, odors, and signs of damage
• Returned with original tags and packaging
• Free from alterations or tampering
• In the same condition as originally delivered

Important: Y2Koded reserves the right to decline requests involving merchandise that does not meet these requirements.

Items that fail inspection will not qualify for store credit or an exchange. Customers may arrange return shipping at their own expense.

FINAL SALE ITEMS

All merchandise purchased at a discounted price or during a promotional sale is final sale.

Final sale purchases are not eligible for returns or exchanges.

REFUND POLICY

Y2Koded does not offer monetary refunds for eligible standard returns.

Approved returns are issued as store credit, while qualifying exchanges are processed according to the guidelines outlined above.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or defective please contact support@y2koded.com with your order number, a description of the issue, and clear supporting photographs.

Our team will review the information provided and determine the appropriate resolution.

PACKAGE PROTECTION

Orders covered by Route Package Protection may qualify for assistance with lost, stolen, or damaged shipments.

Customers who purchased this coverage should submit eligible shipping claims directly through Route using the tracking or protection information provided with their order.

For help locating your coverage details, please contact support@y2koded.com.

ADDITIONAL INFORMATION

All return and exchange requests are subject to review and approval. Submitting a request does not automatically guarantee eligibility.

We encourage customers to carefully review product descriptions, sizing information, and order details before purchasing.

Thank you for shopping with Y2Koded.

A Quick Note From Us

All of our policies are set to keep everyone safe, maintain hygiene standards, and ensure a smooth experience for every customer. Your satisfaction means everything to us, and we’ll always do our best to accommodate you within our guidelines. 🤍